Frequently Asked Questions
Most screen replacements are completed within 1-2 hours.
We use high-quality OEM or original parts depending on your preference and availability.
Yes, we provide a 1 year warranty on all our repairs.
Yes, we do not access your personal data. We highly recommend making a backup before any repair as a precaution.
Some repairs can be done while you wait, however this depends on the availability of the required part and the current workload. Always contact us in advance to confirm whether the part is in stock and get an estimated repair time before coming in.
Yes, we perform diagnostics and component-level repair on water damaged devices. The repairability depends on the extent of the damage.
If your device cannot be repaired and needs detailed diagnostics to come to that conclusion, a diagnostic fee applies. Component-level diagnostics require time and expertise to determine the extent of the damage, and this work is always communicated and agreed upon before we begin.
Yes — we serve customers across Estonia. We recommend using SmartPost as all their lockers are located indoors, ensuring your device is protected from moisture and weather conditions, but devices can also be sent to us through other parcel locker providers. Please contact us before sending to agree on the scope of work and price.
Most screen replacements are done within 30–60 minutes while you wait, for models we keep parts in stock for.
We use quality parts that meet Apple's original specifications. If you prefer a genuine Apple part, we can source and fit that instead — just ask for a quote on both options.
Apple's factory warranty continues to apply under the same terms it always did — our repair doesn't affect it. We also back our own work with a warranty.
Yes — we use a repair process that keeps Face ID and True Tone working exactly as before.
No, walk-ins are welcome, though reaching out by email beforehand usually gets you a faster turnaround.
Most battery replacements are done within 1-2 hours.
We use quality parts that meet Apple's original specifications. If you prefer a genuine Apple part, we can source and fit that instead — just ask for a quote on both options.
Apple's factory warranty continues to apply under the same terms it always did — our repair doesn't affect it. We also back our own work with a warranty.
No — after a quality replacement your battery health resets to close to 100%, and iOS reports it normally.
No, walk-ins are welcome, though reaching out by email beforehand usually gets you a faster turnaround.
Yes, we repair older models as long as parts remain available.
Usually yes, but we recommend not waiting too long — the crack can spread and damage the inner layers of the screen, which raises the repair cost.
For common models we often finish the same day, depending on parts availability.
Yes, we use a process that keeps Touch ID and all sensors fully functional.
Yes, all our repair work comes with a warranty — ask about the exact terms during diagnostics.
Yes, we repair older models as long as parts remain available.
No — stop using it and bring it in as soon as possible, a swollen battery is a safety risk.
For common models we often finish the same day, depending on parts availability.
No, a proper battery replacement doesn't affect other functions. We always test the device thoroughly afterwards.
Yes, all our repair work comes with a warranty — ask about the exact terms during diagnostics.
Yes, we work on both current and models over ten years old, including ones Apple no longer stocks original parts for.
Instead of replacing the entire logic board — expensive and often unnecessary — we locate and repair the specific faulty component directly on the board. That saves you both time and money.
Yes, we don't touch or erase your data unless the repair requires it. We still recommend backing up beforehand as a precaution.
Simple repairs (battery, screen) are often done within 1–2 business days; more complex board-level faults can take up to a week.
Yes — that's exactly what diagnostics are for. We can find the fault even when the machine looks completely dead.
A board swap replaces the entire logic board with a new or used one — fast, but expensive. Board-level repair locates and fixes the specific faulty component, which is cheaper and keeps your device's original parts intact.
Not every one, but a large share of common issues — charging faults, water-induced shorts, certain chip failures — can be. We give you an honest assessment after diagnostics on whether repair makes sense.
Depending on complexity, 1–5 business days. We give you a more precise estimate after diagnostics.
Often yes, especially if it's brought in quickly after the incident. The longer corrosion develops on the board, the harder the repair becomes.
Yes, board-level repairs come with a warranty — we'll confirm the exact terms during diagnostics.
It's not guaranteed, but succeeds in many cases. We give you an honest assessment during diagnostics, before asking for payment for further work.
We always give you a diagnostic assessment of the odds before starting — the exact payment terms are agreed on beforehand, before any recovery work actually begins.
It depends on the extent of the damage — simple cases resolve in a couple of days, more complex ones can take longer.
No, we recommend not opening the device yourself or trying to power it on — this can reduce the chances of a successful recovery.
Yes, we treat all recovered data as strictly confidential, and it's deleted from our systems once handed over to you.