Frequently Asked Questions
Most screen replacements are completed within 1-2 hours.
We use high-quality OEM or original parts depending on your preference and availability.
Yes, we provide a 1 year warranty on all our repairs.
Yes, we do not access your personal data. We highly recommend making a backup before any repair as a precaution.
Some repairs can be done while you wait, however this depends on the availability of the required part and the current workload. Always contact us in advance to confirm whether the part is in stock and get an estimated repair time before coming in.
Yes, we perform diagnostics and component-level repair on water damaged devices. The repairability depends on the extent of the damage.
If your device cannot be repaired and needs detailed diagnostics to come to that conclusion, a diagnostic fee applies. Component-level diagnostics require time and expertise to determine the extent of the damage, and this work is always communicated and agreed upon before we begin.
Yes — we serve customers across Estonia. We recommend using SmartPost as all their lockers are located indoors, ensuring your device is protected from moisture and weather conditions, but devices can also be sent to us through other parcel locker providers. Please contact us before sending to agree on the scope of work and price.